Shipping Info

When will I receive my order? 

Orders are shipped out directly from one of our many domestic & international warehouses and design facilities, and shipped straight to your door.  Due to the popularity of our products, please allow an estimated 1-2 weeks for your order to arrive to USA addresses (varies from product to product).

Please note, that due to the high demand and nature of handmade items, some orders may take longer. 

What happens if my order gets stuck or lost in the mail? 

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking when possible. Please see our refund and return policy for when these might be applicable to shipping situations.

Will I be charged for customs and taxes? 
The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.